Customer Comments and how we continue to provide what YOU want

I always ask for customer comments, pictures and feedback on my work.
I've had some great testimonials and here are a selection from my valued customers.

Many of which took advantage of a great trade offer that gives you 15% off your tiles, adhesives and underfloor heating.

If I've carried out work for you and not made it back to photograph the work completed, please add pictures and comments at the bottom of this page.

If you haven't got any pictures please add your contribution anyway!

All of these happy customers originally had a free quotation

Dear Mike,

just received a thank you from Mr Phillips, as requested would be happy for you to use the statement below for your website.

"IKEA have used Mr Lyons to assist in tiling works as part of its kitchen installation work completed by IKEA.

Mr Lyons has liaised with our customers using our kitchen installation service and offered them his service to tile walls and floors to complete their dream kicthens.

Our customers have shown great satisfaction with his work and we are happy to refer him when required.

On behalf of IKEA,

Jeff Baldrey
Customer Relations Manager
IKEA Wales

Caring for IKEA customers

Jeff Baldrey originally had a free quotation.

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Tiling Videos

Dear Mike

Very many thanks for carrying out the tiling work at Victoria Mews, Cardiff and for managing to remove and complete re-tiling to the kitchen without having to buy new tiles and making use of your two sample tiles!

It all looks great in the pictures of the completed tiling you sent us by email.

Thank you also for liaising with your electrician Simon Webb on my behalf, for the other work we need at the house.

I enclose a cheque for the tiling carried out.

Thank you again

Richard

Customer comments from:

Richard & Dana Edwards
Aberystwyth

Richard & Dana originally had a free quotation.

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Tiling Videos

Mike has tiled our kitchen, laid real wood flooring in our living room and re-fitted and tiled our bathroom.

It has all been done to a high standard and we have been thrilled with the results and the comments by friends and family have been wonderful.

I would recommend Mike to anyone and will keep using him in the future.

Cheers Mike

Karen & Anthony Howarth

Customer comments from:

Karen and Anthony Howarth
Cardiff

Karen & Anthony originally had a free quotation.

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Tiling Videos

Thank you so much for your work on our kitchen. My new floor looks fantastic!

The work undertaken was done in an extremely professional manner.

You were neat & tidy and everything was explained well at the start AND was completed on time.

Many thanks!

Noel & Hayley Corley

Customer comments from:

Noel & Hayley Corley
Newport

Noel & Hayley originally had a free quotation.

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I was so delighted with the beautiful job Mike and Alex Lyons did tiling the floor and walls of my bathroom, that I immediately asked them to lay laminate flooring in my dining room. Again, perfect.

I also felt very comfortable having them in my home

Linda hall

Customer comments from:

Linda Hall
Rhiwbina
Cardiff

Linda originally had a free quotation.

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Tiling Videos

It started with you laying a beautiful tiled kitchen for us.
Your work and attitude is just so professional with truly excellent results. We were so impressed with quality and price that we asked you to come back and tile the master bathroom. Again, a superb job so expertly done by you.

When our daughter in Cardiff wanted her kitchen tiled who did we ask? and again a really excellent job, she is absolutely delighted with your work.

Stand by for action, she has so many friends in Cardiff. Your name is mentioned as they admire your work on her tiled kitchen.

We recommend you without reservation.

Anne & Derek Shinton

Customer comments from:

Anne & Derek Shinton, Machen

Anne & Derek originally had a free quotation.

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Tiling Videos

Mike & Alex

Many thanks for your letter and I like your proffesional aproach to your work.
We are very pleased with the work you completed for us recently. The small toilet area is now very clean, tidy and is looking good.
I found your approach and timing on the job (i.e. coming when you said you would) giving confidence that the task would be carried out efficiently and well.

Many thanks

We shall certainly use you again if needed also recommend you to friends.

Jennifer & Bob Way

Customer comments from:

Jennifer & Bob Way, Cardiff

Jennifer & Bob originally had a free quotation.

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Excellent workmanship.

Very efficient and professional.

Will recommend.

Many thanks

Shibs & Andrea Datta

Customer comments from:

Mr & Mrs Datta / Lisvane, Cardiff

Mr & Mrs Datta originally had a free quotation which was a recommend from existing customers Karen & Anthony Howarth.

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Tiling Videos

Dear Mike

Just a quick email to thank you and your son for laying our conservatory floor – the slate flooring looks fantastic!

How lucky were we to come across your website? From your up front advice on underfloor heating and insulation to your on site service we cannot fault you. And your suggestion of slate skirting simply completed the room (albeit now that Becky has furnished the room you hardly get to see them!)

Thank you once again and if anyone requires a reference we would have no hesitation in providing one.

Kind regards and best wishes

Becky and Jason

Customer comments from:

Becky and Jason Hyett / Langstone, Newport

Becky & Jason originally had a free quotation

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Tiling Videos

Mike

Thank you for the tiling to the kitchen and bathroom, you've transformed the place completely. We've seen it on the web site and have passed your name on to many of our friends. Thanks once again.

June and David

Customer comments from:

June and David Davies / Rhiwderin, Gwent.

June & David originally had a free quotation

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Tiling Videos

Dear Mike

Thank you for your letter ages ago. I am really glad the business is going so well. Do not panic I have no complaints! I am only writing to wish you a Merry Christmas and to give you some good news.I think I said that one of the glossy mags would be featuring my house, well it's a done deal now, in Real Homes in the spring.I have named you for the floors and underfloor heating so I do hope it brings a bit more business your way..............I've just finished the 14th book, though it won't be on sale till August, in January 'Secrets' goes on sale in paperback. I'm also planning a kid's book called Ghastly Granny for boys from 6 to 8.........This year has been very busy as I've been all over the place doing talks. And working on the garden. I planted 8000 bulbs, so I can hardly wait till the Spring to see them............I hope all is well with you and your family and 2005 will be a good one for you all.

Lesley

Customer comments from:

Lesley Pearse (writer and author) / Somerset.

find books by Lesley Pearse at Amazon

Lesley originally had a free quotation

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Mike & Alex

Thank you for a wonderful job. The flooring has turned out beautifully and many thanks for putting all the furniture back in it's original place. My friends are green with envy (and rightly too).
Please call in to take photographs whenever you are able.

Many thanks

Katherine

Customer comments from:

Mrs K. Whiting/Bassaleg Newport.

Katherine originally had a free quotation

(Katherine later became my wife ;-)!!!)

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Tiling Videos

Dear Mike and team,

Just to say how impressed we are with the speed and standard of your work, you have helped us towards achieving something a bit different in a modern house and have impressed all those who have seen your work.

Look forward to yet more excellent creations from you in the future.

Regards

Chris and Jude

Customer comments from:

Chris & Jude, Celtic Horizons, Newport

Chris & Jude originally had a free quotation

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Tiling Videos

Mike

Just a thank you for another installation well done.

Darren

Customer comments from:

Darren Gregory
Kitchens & Bedrooms specialist, Cwmbran.

Darren originally had a free quotation

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Tiling Videos

Dear Mike

Just a line to say a big 'thank you' for our new floor installation. Top Class as always.Many Thanks to you and Alex. Everyone who has seen it has been very impressed with the floor and we are delighted.

Thanks
Best Wishes
Peter & Kath X.

Customer comments from:

Peter and Kath Vinnicombe/ Newport, Gwent.

Peter & Kath originally had a free quotation

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Mike

The conservatory is now finished and it's made a tremendous difference. The tiling is as we expected and the under floor heating allows us the luxury of using the conservatory at all times.The insulation you recommended means that we are using the minimum of electricity and has proved to be very cost effective.We will be passing your name on and hope that it will result in a lot more work for you.

Dave & Wendy

Customer comments from:

Dave and Wendy Moyle / Cwmbran, Gwent

Dave & Wendy originally had a free quotation

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Tiling Videos

Excellent workmanship and helpful advice for our bathroom project. Fast, clean and efficient team that delivered the job to time.

Paul and Julie

Customer comments from:

Paul Phillips & Julie Mears / Penhow, Gwent.

Paul & Julie originally had a free quotation

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Mike says

"My customer comments are an absolute bonus me us as they do more for the business than thousands of pounds of advertising could ever do.
I've been fortunate over the years to have had some very kind comments about my tiling and flooring work, a lot of which never reaches the website however I'll be changing that soon and you'll see a lot more from happy customers" :-).

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Can you help me with YOUR customer comments?

Do you have any pictures of work I've done for you and didn't get chance to take photo's? Now's your chance to se them here on the site.

Are you considering tiling or paving and want advice?

Just start writing , it's that easy!

What Other Visitors Have Said

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